Office: Mon–Fri: 9:00 AM – 5:00 PM · Sat: 9:00 AM – 1:00 PM Pay Bill

Frequently Asked Questions

Find answers to common questions about our storage facility, units, pricing, and policies. Can't find what you're looking for? Contact us directly.

What size storage unit do I need?

The right unit size depends on what you're storing. A 5x10 unit works for boxes and small furniture, while a 10x20 can hold the contents of a multi-bedroom home. Visit our size guide or contact us at (903) 753-5524 for a personalized recommendation.

What are your access hours?

Our office is open Monday–Friday 9 AM–5 PM and Saturday 9 AM–1 PM. Gate access for active tenants runs daily from 6 AM to 10 PM. Call (903) 753-5524 with any gate access questions.

Is my stuff safe in your storage units?

Absolutely. Safelock Storage features 24/7 video surveillance, secure gated keypad access, and a fully fenced perimeter to ensure your belongings are protected around the clock.

What types of units do you offer?

Safelock Storage offers drive-up access self-storage units from a compact 5x10 up to an oversized 23x31 contractor space, plus climate-controlled units in four sizes (5x10 to 10x20) for temperature-sensitive items.

How do I rent a storage unit?

Renting is easy! You can rent online through the booking system on our homepage, call us at (903) 753-5524, or visit our facility in person. We offer flexible month-to-month leases with no long-term commitment required.

What is climate-controlled storage and do I need it?

Climate-controlled units maintain a stable temperature and humidity year-round. In East Texas heat and humidity, they're the right choice for electronics, documents, photographs, antiques, leather and wood furniture, and musical instruments.

Do you have vehicle or contractor storage?

Yes — our 23'x31' oversized unit (713 sq ft) comes with a power outlet and in-unit lighting, sized for vehicles, boats, RVs, or contractor equipment and inventory. Availability is limited; check the booking system or call us.

What payment methods do you accept?

We accept major credit cards, debit cards, and electronic payments through our secure online billing system. Auto-pay is available so you never miss a payment.

Longview Specifics

About Our South Eastman Road Facility

How much does self storage cost at Safelock Longview?

Drive-up units start at $50/month and run to $135/month. Climate-controlled units range from $80 to $180/month. Our oversized contractor unit is $275/month. The store rate and web rate are the same — the price you see is the price you pay. All units are month-to-month, with live pricing and availability shown right on this page.

Drive-up from $50/mo · climate $80–$180/mo · web rate = store rate

What are your access hours in Longview?

Our Longview office at 1804 S Eastman Rd operates Monday–Friday 9 AM–5 PM and Saturday 9 AM–1 PM. Gate access for active tenants runs on extended daily hours — 6 AM to 10 PM, seven days a week. The facility serves East Texas including Longview, Liberty City, Kilgore, Gladewater, and White Oak — all within 15 minutes of the gate.

Office: Mon–Fri 9–5, Sat 9–1 · gate 6 AM–10 PM daily · 5 cities in 15 min

Do you offer climate-controlled storage in Longview?

Yes — our Longview facility offers climate-controlled units in four sizes: 5'x10' (50 sq ft), 10'x10' (100 sq ft), 10'x15' (150 sq ft), and 10'x20' (200 sq ft). These units maintain stable temperature and humidity year-round, protecting electronics, important documents, antiques, leather furniture, photographs, and wooden instruments from East Texas heat and seasonal humidity.

4 climate-controlled sizes · 50–200 sq ft · year-round protection

What's the largest unit you have in Longview?

Our largest unit at Longview is a 23'x31' oversized contractor space (713 sq ft) with a power outlet and in-unit lighting — built for RVs, boats, multiple vehicles, commercial fleet inventory, or contents of a five-plus bedroom home. For most residential moves, our 10'x20' (200 sq ft) drive-up handles a three-bedroom home, and our 10'x25' (250 sq ft) extends that to a four-bedroom home.

Largest: 23'x31' (713 sq ft) · power outlet + light in unit

What security features does the Longview facility have?

Our Longview facility includes 24-hour video surveillance covering every unit corridor, gated entry with personalized keypad codes, and well-lit drive aisles for evening access. Tenants receive an individual gate code on lease completion. The facility is fully fenced and is checked daily by on-site staff during operating hours.

24/7 video · gated keypad · daily on-site checks

Still Have Questions?

Our friendly team is here to help. Reach out and we'll get back to you as soon as possible.

Ready to Get Started?

Find the perfect storage unit for your needs. Reserve online or give us a call today.

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